What Data We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, date of birth and the wallet or payment method you register, whether that is DANA, OVO or GoPay. We also gather technical data automatically: your device type,
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browser version, IP address and session activity. This helps us keep your account secure and deliver a consistent experience whether you access from Jakarta, Surabaya or anywhere else in supported regions. Payment transaction records tied to your e-wallet are stored to process withdrawals, verify identity and
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prevent unauthorised access. We do not sell your data to third parties. Data shared with payment processors — such as the partners behind DANA, OVO and GoPay integrations — is limited strictly to what is needed to complete your transaction. Retention periods follow applicable legal requirements
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in each eligible jurisdiction; when data is no longer needed for those purposes, we delete or anonymise it. You can request a summary of what we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.